Privacy Policy

Effective Date: February 26, 2025

Welcome to Tallo (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from www.gettallo.com (the “Site”).

1. Information We Collect

When you visit our Site, we automatically collect certain information about your device, browsing behavior, and interactions. Additionally, when you make a purchase, we collect personal information such as:

Personal Identifiable Information (PII): Name, email address, shipping address, billing details, and phone number.
Payment Information: Processed securely via Shopify Payments – we do not store your payment details.
Order Details: Purchased products, order history, and preferences.
Technical Information: IP address, browser type, and device information via cookies and analytics tools.

2. How We Use Your Information

We collect and use your information to:

Process and fulfill orders, including shipping and customer support.
Communicate with you regarding orders, promotions, and updates.
Improve and personalize your shopping experience.
Prevent fraudulent transactions and enhance security.
Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, including:

Shopify: Our eCommerce platform, which powers our store and processes transactions.
Payment Processor: Shopify Payments, to securely handle transactions.
Shipping Providers: To ensure your orders are delivered.
Marketing & Analytics Services: Google Analytics, Meta, and Klaviyo, to improve our store and customer experience.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage cookie settings in your browser or opt out of certain tracking tools.

5. Data Security

We take reasonable precautions to protect your information. Shopify provides a secure hosting environment, and transactions are encrypted using SSL technology. However, no online transmission is 100% secure, so we encourage safe browsing practices.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails (unsubscribe links are included in emails).
Disable cookies through browser settings.
Request data portability (where applicable).

To exercise your rights, contact us at [hello@gettallo.com].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date.

9. Contact Us

For any questions regarding this Privacy Policy, contact us at:

📧 Email: [hello@gettallo.com]

Thank you for trusting Tallo with your skincare needs!